Contact Us

We are here to help our customers and dealers.
Choose the option below to find the right contact information.

Customer Service & Inquires
Hours of Operation
Mon ‒ Fri: 8:00 am ‒ 12:00 midnight (EST)
Sat: 9:00 am ‒ 11:00 pm (EST)
Sun: 12:00 noon ‒ 6:30 pm (EST)
Payment Mailing Address

Payments should be directed to the PO Box listed at the top left of your monthly billing statement. You can also find your payment remittance address by logging into your account or calling SFC Customer Service.

Complaints
Credit Disputes
Dealer Concierge
Hours of Operation
Mon ‒ Fri: 8:00 am ‒ 10:00 pm (EST)
Sat: 9:00 am ‒ 5:30 pm (EST)
Sun: 12:00 noon ‒ 6:30 pm (EST)
Dealer Enrollment
Hours of Operation
Mon ‒ Fri: 8:00 am ‒ 4:30 pm (EST)
Loan Processing
Sales